A message from Jim Sutcliffe, Chairman OMLACSA
To play a meaningful role as a corporate citizen takes not only commitment, but dynamic business performance as well.
Old Mutual’s vision is to build a premier international savings and wealth management group. Although today we operate in more than 40 countries, our heartland remains where our roots are: South Africa.
A key lesson we have learnt has been that in order to be successful, we must be respectful and responsive to the needs of the communities we serve. This principle is captured as one of the six key pillars of our strategy, and informs our corporate values. It is reflected in the way we interact with our customers, investors, regulators, suppliers and each other. This report bears testimony to this ethos of respect and accountability, and explores Old Mutual’s contribution to South Africa’s transformation.
Internationally, we are receiving increased interest in the Group’s approach to the environment, human rights and social responsibility initiatives, signalling a distinct shift in global investment consciousness. In 2008, we will therefore be further sharpening our focus on corporate citizenship across the Group. We recognise that the Group’s activities have direct and indirect impacts on the environment, and we are putting in place practices and processes to ensure that our product solutions and management activities remain environmentally sustainable.
We continuously monitor the levels of customer satisfaction in all our operating businesses, and products are constantly reassessed to ensure that clients are receiving excellent value for money. We trust that you will find this report informative and inspiring, and firmly believe that ours is a corporate citizenship story worth telling.
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