The most important element of any medical scheme is the members it is designed to serve. Without scheme members, there would be no schemes, which is why it is so important that the private healthcare industry makes every effort to afford medical scheme members the opportunity to voice their opinions, express their concerns and state their desires.
The OMAC Healthcare Monitor is one of the ways in which Old Mutual is striving to do just that. By engaging with medical scheme members and to a lesser degree, with non-members, the research delivers valuable insights into the ways in which medical schemes can overcome their biggest challenge – adding real value to the lives of their clients.
It is our belief that by starting with this end goal in mind and listening carefully to existing and prospective members, any medical scheme will go a long way towards satisfying its members and ensuring its sustainability.
By surveying over 1000 medical scheme members from all walks of life, the 2010 OMAC Healthcare Monitor has provided a solid starting point from which to build such an understanding of member perceptions and needs.
OMAC Healthcare Monitor Fact Sheet
The most effective way of delivering medical scheme solutions that adequately meet the needs of the current and prospective members of those schemes is to begin by gaining clear understanding of those needs. This is, first and foremost, what the OMAC Healthcare Monitor seeks to achieve.
The aim of the survey is to engage members of medical schemes and examine their attitudes towards the private healthcare market and their specific scheme.
View the OMAC Healthcare Monitor Fact Sheet.
OMAC Healthcare Monitor Video
Recognising the vital role that thorough research has to play in guiding the actions and decisions of participants in the healthcare industry, OMAC has a proud tradition of regularly surveying a broad cross-section of the industry in order to gain essential insights into the issues it faces, both now, and in the future.
The recent Healthcare Monitor research was conducted by OMAC at the end of 2010.
Below, you will find a number of video presentations which we hope you will find insightful and supportive of the OMAC Healthcare Monitor findings.
