Regulatory Bodies
If your issue has not been resolved after following the complaints process please contact the relevant regulating body:
Ombudsman for Long-term Insurance
Postal Address
Private Bag x45,
Claremont
7735
Call Centre 0860 103 236
Tel: 021 657 5000
Fax: 021 674 0951
Email:
Website: www.ombud.co.za
The Ombud for Financial Services
Postal Address
PO Box 74571
Lynwood Ridge
0040
Tel: 0860 324 766
Fax: 012 348 3447
Email:
Pension Funds Adjudicator
Postal Address
PO Box 651826
Benmore
2010
Tel: 087 942 2700
Fax: 086 538 6423
Email:
website: www.pfa.org.za
The Financial Services Board
Postal Address
PO Box 35655
Menlo Park
0102
Tel: 0800 110443 / 0800 202 087 / 012 428 8000
Fax: 012 347 0870
Email:
Website: www.fsb.co.za
The Registrar of Council for Medical Schemes
Postal Address
Private Bag X34
Hatfield
0028
Tel: 012 431 0500
Fax: 012 430 7644
Email:
Association for Savings and Investment SA (ASISA)
Cape Town
Postal Address
PO Box 23525
Claremont
Cape Town
7735
Tel: 021 673 1620
Fax: 021 673 1630
Gauteng
Postal Address
PO Box 2618
Randburg
2125
Tel: 011 369 0460
Fax: 011 787 9710
Email:
Website: http://www.asisa.co.za/
Ombudsman for Banking Services
Postal Address
PO Box 5728
Johannesburg
2000
Tel: 0860 800 900 / 011 838 0035
Fax: 011 838 0043
Email:
website: www.obssa.co.za
The Credit Ombud
Postal Address
Postnet Suite 444
Private Bag 1
Jukskei Park
2153
Call Centre: 0681 662 837
Email:
The National Credit Regulator (NCR)
Postal Address
PO Box 209
Halfway House
1685
Call Centre: 0860 662 837
Fax: 011 805 4905
Email:
National Consumer Commission (NCC)
Postal Address
PO Box 30251
Sunnyside
Pretoria
0132
Share Call: 0860 266 786
Fax: 0860 151 5259
Email: