Contact Secure Services

General Assistance

For queries relating to registering, logging in or applying for a service, please contact:

Old Mutual Self Service Support Centre

Within SA: 0860 60 6500
Outside SA: +27 21 503 1710
Mon - Fri 08h00 - 17h00
e-mail: Self Service Support Centre

Service-Specific Assistance

For queries relating to accessing a busines service or product information displayed on a secure website, please contact one of the relevant business support centres listed below:

Fairbairn Capital

0860 300 000
Mon - Fri 07h00 - 19h00, Sat 08h00 - 12h00
e-mail: Fairbairn Capital

Gateway

Within SA: 0860 60 6500
Outside SA: +27 21 503 1710
Mon - Fri 08h00 - 17h00
e-mail: Gateway

Group Schemes Service

+27 21 509 6223
Mon - Fri 08h00 - 17h00
e-mail: Group Schemes

Healthcare

+27 21 509 7803
Mon - Fri 08h00 - 17h00
e-mail: Healthcare

MyPortfolio

Within SA: 0860 60 6500
Outside SA: +27 21 503 1710
Mon - Fri 08h00 - 17h00
e-mail: My Portfolio

MyClient

Within SA: 0860 60 6500
Outside SA: +27 21 503 1710
Mon - Fri 08h00 - 17h00
e-mail: My Client

MyService

Within SA: 0860 60 6500
Outside SA: +27 21 503 1710
Mon - Fri 08h00 - 17h00
e-mail: My Service

Progressor

+27 21 504 6282
Mon - Fri 08h00 - 17h00
e-mail: Progressor

Retirement Scheme Administration Secure Services

0860 466 466
Mon - Fri 08h00 - 17h00
e-mail: Retirement Scheme Administration

Unit Trusts

Within SA: 0860 234 234
Outside SA: +27 21 503 1770
Mon - Fri 08h00 - 18h00
e-mail: Unit Trusts