Accidents and emergencies can happen at any time – at home, at work and especially on the road. Fortunately, with iAlert, iWYZE’s Road and Home Emergency Service, the help you need is just a phone call away! Best of all, your iAlert cover is FREE as long as you have an iWYZE policy.
Enjoy these peace of mind iAlert benefits
Road Emergency Service
This cover is automatically included with every vehicle you insure under an iWYZE Vehicle policy.
The value of the benefit is subject to the limits detailed below:
| Covered |
Limits |
| Flat tyre |
Call-out fee + 1 hour labour |
| Flat battery |
Call-out fee + 1 hour labour |
| Keys locked inside vehicle |
Call-out fee + 1 hour labour |
| Out of fuel |
Fee for 1 call-out
The cost of fuel is for my own account |
Mechanical/electrical breakdown (excluding accidents)
Tow to the nearest service provider or place of safekeeping |
Initial tow-in cost
The costs of additional tows are not covered |
| Transmission of urgent messages |
Initial notification of relevant persons |
| Outside a radius of 100km from my home |
|---|
| Vehicle storage |
Up to the value of R400 per incident |
| Repatriation of vehicle |
Up to the value of R400 per incident |
| Hotel accommodation or car rental or taxi |
Up to the value of R400 per incident |
Home Emergency Service
This cover is automatically included with your iWYZE Household Goods or Buildings Policy.
The value of the benefit is subject to the limits detailed below:
| Covered |
Limits |
| Emergency Locksmiths |
Call-out fee + 1 hour labour |
| Emergency Electricians |
Call-out fee + 1 hour labour |
| Emergency Emergency Plumbers |
Call-out fee + 1 hour labour |
| Emergency Glaziers |
Call-out fee + 1 hour labour |
| Tree Fellers |
Call-out fee + 1 hour labour |
| Security |
Call-out fee + 1 hour labour |
| Emergency notification to Police, Ambulance, Fire Brigade or any other emergency services |
Important Notes
- The cost of materials, parts and additional labour is not included in this cover and will be for your own account.
- Assistance is still available to you even if your annual limits are exceeded, but then all costs incurred for the services rendered will be for your own account.
- These benefits only apply to emergencies within the borders of South Africa.
Find out more about:
iWYZE is underwritten by Mutual & Federal Insurance Company Limited, a member of the Old Mutual group. Mutual & Federal and Old Mutual are Licensed Financial Services Providers.