Regulating Bodies

If your issue has not been resolved after following the complaints process please contact the relevant regulating body:

Ombudsman for Long-term Insurance

Postal Address

Private Bag x45,
Claremont
7735

Call Centre 0860 103 236
Tel: 021 657 5000
Fax: 021 674 0951
Website: www.ombud.co.za

The Ombud for Financial Services

Postal Address

PO Box 74571
Lynwood Ridge
0040

Tel: 0860 324 766
Fax: 012 348 3447
Email: Ombud for Financial Services

Pension Funds Adjudicator

Physical Address

The office of the Pension Fund Adjudicator
4th Floor
Riverwalk Office Park
Block A, No 41 Matroosberg Road
Ashlea Gardens
Pretoria
South Africa
0181

Postal Address

PO Box 580
Menlyn
0063

Tel: 012 748 4000
Fax: 086 693 7472
website: www.pfa.org.za

The Financial Services Board

Postal Address

PO Box 35655
Menlo Park
0102

Tel: 0800 110443 / 0800 202 087 / 012 428 8000
Fax: 012 347 0870
Website: www.fsb.co.za

The Registrar of Council for Medical Schemes

Postal Address

Private Bag X34
Hatfield
0028

Tel: 012 431 0500
Fax: 012 430 7644
Website: www.pfa.org.za

Association for Savings and Investment SA (ASISA)

Cape Town

Postal Address
PO Box 23525
Claremont
Cape Town
7735

Tel: 021 673 1620
Fax: 021 673 1630

Gauteng

Postal Address
PO Box 2618
Randburg
2125

Tel: 011 369 0460
Fax: 011 787 9710
Website: http://www.asisa.co.za/

Ombudsman for Banking Services

Postal Address

PO Box 5728
Johannesburg
2000

Tel: 0860 800 900 / 011 838 0035
Fax: 011 838 0043
Website: www.obssa.co.za

The Credit Ombud

Postal Address

Postnet Suite 444
Private Bag 1
Jukskei Park
2153

Call Centre: 0681 662 837

The National Credit Regulator (NCR)

Postal Address

PO Box 209
Halfway House
1685

Call Centre: 0860 662 837
Fax: 011 805 4905
Email: The National Credit Regulator (NCR)

 

National Consumer Commission (NCC)

Postal Address

PO Box 30251
Sunnyside
Pretoria
0132

Share Call: 0860 266 786
Fax: 0860 151 5259
Email NCC