Regulating BodiesWho to call if we can't resolve your complaint.
about regulating bodies

Regulating Bodies

These are industry-related regulating bodies. You can contact them if you have exhausted the Old Mutual options when lodging a complaint and are still unhappy with the outcome.
Contact details for industry ombudsmanYou can find all the industry-related contacts in the lists below.
  • Private Bag x45,
    Claremont
    7735

    Call Centre: 0860 103 236
    Tel: 021 657 5000
    Fax: 021 674 0951
    www.ombud.co.za

  • PO Box 74571
    Lynwood Ridge
    0040

    Tel: 0860 324 766
    Fax: 012 348 3447
    Email: info@faisombud.co.za

  • The office of the Pension Fund Adjudicator
    4th Floor
    Riverwalk Office Park
    Block A, No 41 Matroosberg Road
    Ashlea Gardens
    Pretoria
    South Africa
    0181

    PO Box 580
    Menly
    0063

    Tel: 012 748 4000
    Fax: 086 693 7472
    www.pfa.org.za

  • Tel: 0800 20 37 22
    www.fsca.co.za

  • Postal Address
    PO Box 23525
    Claremont
    Cape Town
    7735

    Tel: 021 673 1620
    Fax: 021 673 1630
    Gauteng

    PO Box 2618
    Randburg
    2125

    Tel: 011 369 0460
    Fax: 011 787 9710
    https://www.asisa.org.za/

  • PO Box 5728
    Johannesburg
    2000

    Tel: 0860 800 900 / 011 838 0035
    Fax: 011 838 0043
    www.obssa.co.za

  • Postnet Suite 444
    Private Bag 1
    Jukskei Park
    2153

    Call Centre: 0681 662 837

  • PO Box 209
    Halfway House
    1685

    Call Centre: 0860 662 837
    Fax: 011 805 4905
    Email: complaints@ncr.org.za

  • PO Box 30251
    Sunnyside
    Pretoria
    0132

    Share Call: 0860 266 786
    Fax: 0860 151 5259
    ncc@thedti.gov.za