Finding money that rightfully belongs to you
At Old Mutual, we believe everyone has the right to claim what is rightfully theirs. That’s why we’ve created a simple way for you to check if you have any money that is unclaimed.
How money can become unclaimed
Money can become unclaimed for several reasons:
- The policyholder may have forgotten about their policies
- A policy has matured without the policyholder’s knowledge
- An individual may be listed as a beneficiary without being aware
- Reachability due to changes in personal details that occurred
Over time, this money accumulates, waiting for their rightful owners to come forward.
Select the button below to check if there is money owed to you.

Remember, it’s critical to keep your personal details, as well as your beneficiary details updated to avoid any of your money from becoming unclaimed. You can easily do so through one of the following channels.
- Download and log in to the Old Mutual app
- Log in to our Online Secure Services

Even if you don’t have unclaimed money, you might be a beneficiary of a death claim under a pension fund with unclaimed benefits.
Follow the link below to check if any unclaimed benefits are due to you.

Need some more information?
Have a look through some of the most frequently asked questions.
- The policyholder that forgot about their investments
- Changes in a policyholder's details
- An individual might be listed as a beneficiary but unaware of it
- Old Mutual's channel on WhatsApp: 0860 933 333
- Online Secure Services
- Old Mutual App
This refers to money that belongs to an individual who has not claimed it yet. This can be due to various reasons such as:
Old Mutual has created a verification process that allows users to check whether they might have unclaimed money owed to them. This money is associated with all products except pensions, provident funds, and retirement annuities. To check if money is owed to you, please select the “CHECK NOW” button above and complete the form.
To find out if you have any unclaimed benefits on a pension, provident fund, or retirement annuity products, please visit this page, select “CHECK NOW” and complete the form.
It’s critical to keep your personal details, as well as your beneficiary details updated to avoid any of your money becoming unclaimed. You can do so by using any of these channels:
We will attempt to contact you via call, SMS or email. If we are unable to reach you, we will try to reach you via our contracted accredited third-party agents, such as FICS, TEBA and ISS, to assist in tracing and locating you or beneficiaries.
