Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply download and complete the form found here. Once completed send the form to us at privacy@ombank.co.za.

Please note that any such access request may be subject to a payment of a legally allowable fee.

Objection to processing

In certain cases, you have the right to object to the processing of your personal information. If you want to object, simply download and complete the form found here. Once completed send the form to us at privacy@ombank.co.za.

Correction of your information

You have the right to ask us to update or correct your personal information. You may do this by logging into the OMBank app to review and change your personal information. Alternatively, you can download and complete the form found here. Once completed send the form to us at privacy@ombank.co.za.

Deletion of your information

You agree that we may keep your personal information until we destroy your information based on OM Bank’s destruction standards. You have the right to ask for deletion or destruction of your personal information – we will do that unless the law requires us to keep it or if we need it for legitimate business purposes. You may do this by download and complete the form found here. Once completed send the form to us at privacy@ombank.co.za.