YOU CAN NOW SEND MONEY TO ANYONE QUICKLY AND EASILY.

All you need is a South African mobile number, and you can send a cash voucher to be redeemed at any Shoprite, Checkers, Checkers Hyper, or Usave stores.

Send Money is available now on the Old Mutual Banking App and cellphone banking at R12 per transaction. Dial *120*257#.

Money Account | Old Mutual
Send Money -  Frequently Asked Questions 
  • Send Money is a functionality where you can send money to someone who doesn't have a Money Account, or even another bank account.

    The money can be collected from a cashier at any Shoprite, Checkers or Usave stores.

  • You can send money to anyone with a valid South African cellphone number - including yourself.

  • Money Account customers identified a need to send money to non-Money Account holders.

  • On USSD/cellphone banking:
    • Dial the USSD number *120*257# and log in with your mobile banking pin
    • On the Main Menu page, select "Send Money"
    • Select "Send Money" and accept the "Terms and Conditions"
    • Enter the South African cellphone number of the recipient followed by the amount you wish to send (you can also send money to yourself)
    • Create a *4-digit secret code and confirm the Send Money transaction
    • The recipient will receive an SMS with a 10-digit Send Money code to redeem the voucher
    On the Old Mutual Banking App:
    • Go onto the Old Mutual Banking App and log in with your details
    • On the Main Menu page select "Pay"
    • Select "Send Money" and "Generate Send Money"
    • Send money to yourself or a recipient in your contact list and select the amount you wish to send
    • Create a *4-digit secret code and confirm the Send Money transaction
    • The recipient will receive an SMS with a 10-digit Send Money code to redeem the voucher

    *Remember to send the 4-digit secret code to the recipient.

  • There is a R12 fee for every Send Money transaction sent via USSD or the Old Mutual Banking app. This fee will be charged whether the recipient withdraws the money or not. This fee will be deducted from the Sender's Swipe account. For more information on transaction fees, click here.

  • South African Shoprite, Checkers, Checkers Hyper, Usave, K'nect, OK Furniture, House & Home and selected OK Foods Franchise stores.

    • USSD: R20 (minimum) to R1 000 (maximum) per voucher with a R2000 daily limit
    • Old Mutual Banking app: R20 (minimum) to R1 500 (maximum) per voucher with a R3000 daily limit
    • Monthly limit: R24 999
    • Five x unredeemed Send Money vouchers
    • R5 000 in unredeemed Send Money vouchers
  • A sender can have five active vouchers (in total) sent at a time. More vouchers can be sent after at least one of the five active vouchers have been redeemed.

  • Old Mutual will send the voucher code to the cellphone number you selected but it is your responsibility as the sender to send the secret code to the recipient of the voucher.

  • Yes you can by going to "Resend Send Money" under "Send Money". Only voucher codes for valid vouchers can be re-shared with the intended recipient and it will cost 50c to resend the SMS. This fee will be deducted from the Sender's Swipe account.

  • It is important not to disclose the voucher and secret code to anyone other than your intended recipient. If you experience any issues please contact the Old Mutual Service Center at 0860 222 252.

  • Only the Sender can cancel an unredeemed Send Money voucher by contacting the Old Mutual Service Center at 0860 222 252. The recipient of the voucher will be notified of this cancellation.

  • Terms and Conditions can be viewed here and needs to be accepted by the sender for each Send Money transaction sent.
  • The voucher will expire if not redeemed within seven working days (at midnight on the seventh working day) and the voucher amount will be credited back to the customer's Swipe account. The R12 fee charged for the Send Money transaction will still be charged.

  • Customers will need to go to their respective app stores to download the latest version (Version 7.6.0 or later) of the Money Account Banking app to use Send Money.

  • Old Mutual Money Account is an offering by Old Mutual Transaction Services (Pty) Ltd (Reg No. 2012/25985/07), in association with Bidvest Bank Ltd (Reg No. 2000/006478/06)

    You can view our terms and conditions here.