Old Mutual Funeral cover for you and your family

Old Mutual funeral policies provides financial support that can be used to cover funeral costs for you, your parents, and extended family so that loved ones can focus on what's really important: saying their final goodbyes. We do everything we can to make sure the people we love are taken care of. We do it in life, so why not do it in death? Organising a funeral in South Africa can become expensive on any budget, from catering to caskets, funeral costs quickly add up.

That’s where Old Mutual funeral cover comes in. You pay a monthly amount so that in the event of death of an insured person, a specified amount (your cover) is paid out. Still not sure why you need cover? Have a look at 3 Reasons to Get a Funeral Plan and safeguard your family.

Why choose Old Mutual Funeral Care Plan

The plan offers you:

Cover up to R50 000 for you, your spouse and unlimited number of children
Up to R50 000 for your parents and parents-in laws
Up to R30 00 for extended family members

FMR Regional Sales Leaders contact details

Death, Funeral or Final Expenses Claim

With the death of a loved one comes the responsibility of dealing with the funeral. We try make the claims process as quick and easy as possible. Here are a number of ways to submit a death and funeral claim:

Easy guides to help with a claim

We understand that at a time like this, you need all the support possible to make it easy for a valid claim to be processed as quickly as possible. We’ve put together a step by step guide on how to best submit a life insurance or funeral insurance claim.

A woman goes online on her computer to complete a funeral claim.

Submitting a claim using web, WhatsApp or USSD

Web
Submit a Funeral and Life insurance claim online.

WhatsApp
Save 0860 933 333 as a contact on your phone
Open WhatsApp, go to the Old Mutual contact and send ‘Hi’ as a message
Select option 1 on the menu to begin the process of submitting a death and funeral claim

USSD
Dial *120*6672” for free to begin the process of submitting a funeral claim
Select option 1 on the menu to submit your funeral claim and follow the prompts.

A person completes a funeral claim on their smartphone.

Email and Call

Once we have received all the required documentation for a valid claim and approve the claim, we aim to pay:

Final expenses death benefits within 48 hours
All other death claims within 15 working days

Forms

Death Cover: Death benefit claim form | Beneficiary claims form | Death claim form - certificate of medical attendant | Death claim form - declaration by police
Funeral cover: Funeral claim form
Terminal Illness: Terminal illness claim form

Submit all your claims forms by emailing us
Telephone: 0860 60 7000

Submitting a claim using email

A man uses supporting documents to complete a claims form online on his laptop.

The more we know, the better we can plan

These quick reads will help you learn more about funeral cover so that you can make the choices that are right for you.

*Age dependent