Welcome to Old Mutual SuperFund
Whether you’re new to the fund, an existing member, getting ready to retire, or changing jobs, you’ll find the information and tools you need to manage your retirement savings here.



This toolkit contains everything you need to know about managing your retirement savings in one place, including, but not limited to:
- How to access your Member Benefit Statement (MBS)
- Understanding your options at every stage
- How to complete a beneficiary nomination form
- Withdrawal and claims process

Take a look at our various digital touchpoints
- Save 082 754 8146 as a contact on your phone
- Open WhatsApp, go to the Old Mutual SuperFund contact and send ‘Hi’ as a message
- Follow the prompts on screen and choose your option
- Or scan the QR code in the image

- Save 0860 933 333 as a contact on your phone
- Open WhatsApp, go to the Old Mutual contact and send ‘Retire’ as a message
- Follow the messages on screen and choose your option
- Or scan the QR code in the image
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With Old Mutual Secure Services, you can manage your beneficiaries, download statements and access member educational content.
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Download our app and view your Old Mutual solutions in one place.
- Visit the Apple App Store, Google Playstore (device dependent) or Huawei App Gallery
- Search “Old Mutual” in the search bar
- Click ‘Install’ once you have found Old Mutual
- Register for a profile or login if you already have one

To help you better understand the fund, watch our Old Mutual SuperFund video series. Start with these introductory videos.
Explore resources you might be interested in.
Explore answers to common questions regarding SuperFund
- Old Mutual SuperFund is a retirement fund your employer has chosen for you. It’s the largest commercial umbrella fund in South Africa with over 5 730 participating employers and R174.87bn assets under management. You can rest assured, your money is in good hands.
- You and your employer pay contributions every month towards your retirement savings. This money is then invested with the goal of you retiring comfortably. For more information about how SuperFund works, watch this video.
- Log in via the Old Mutual website
- Access the claims system (MyClaim)
- Complete and submit the online form.
- WhatsApp Save 0860 933 9333 as a contact. Open WhatsApp, go to the Old Mutual Contact, and send ‘Retire’ as a message.
- Register on secure services. View the registration guide here.
- Download the Old Mutual App for Android, iOS or Huawei.
- Save 082 754 8146 as a contact on your phone
- Open WhatsApp, go to the Old Mutual SuperFund contact and send ‘Hi’ as a message
- Follow the prompts on screen and choose your option
For an in-depth resource on our claims process, view this guide now.
You can check your savings (SuperFund balance) anytime using our digital tools. Here’s how:
You can email us on SuperFund@oldmutual.com or contact the SuperFund Service Centre on 0860 20 30 40.
Alternatively, use our WhatsApp service to get quick access to services related to your retirement fund:
Visit this page to check if you qualify.