Intelligence Report: What’s new in SA’s retail sector?What inventions and interventions have emerged in retail since the pandemic hit?Article by The MiNDSPACE team - Read Time: 25 min

South Africa’s retail sector was the first to be forced to adapt practically overnight to Covid-19. Along with the initial sprint to educate staff, provide PPE and update hygiene protocols in bricks-and-mortar stores, there was a sharp uptick in online shopping.

Since then, retail innovations have come thick and fast, with everything from touch-free payment methods to queue-avoiding apps and digital grocery vouchers.

The biggest moves and changes in the retail sector have been summed up in the must-read Intelligence Reports below, collated by Old Mutual Corporate.

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