Digital makes
all the difference
Enabling you to manage your
retirement savings easily.
corporate self service

Self-Service for retirement fund members

Welcome to the Self-Service Portal for retirement funds, where fund members can easily access fund information through advanced, integrated digital solutions. Our new platform, which is developed in a safe and secure environment, enables you to view your statement of benefits, track your retirement savings claims, update your beneficiaries and more.
Access our digital solutionsTake a look at our various digital touchpointsWhatsApp
  1. Save 0860 933 333 as a contact on your phone
  2. Open WhatsApp, go to the Old Mutual contact and send ‘Hi’ as a message
  3. Select 4 to view your retirement savings
WhatsApp screen
Old Mutual (New) App
  1. Visit the Apple App Store, Google Playstore (device dependant) or Huawei App Gallery
  2. Search “Old Mutual (New)” in the search bar
  3. Click ‘Install’ once you have found Old Mutual (New)
  4. Register for a profile or login if you already have one (See the steps for the Old Mutual secure website registration)
Old Mutual App start screen
Website
  1. Click ‘Login’ at the top right corner of the www.oldmutual.co.za website
  2. If you already have a profile, login and continue to engage with your Old Mutual products and services
  3. No profile? Scroll down and click ‘Register for a service’
  4. Fill in your details
  5. Then select “login details"
  6. You will receive an OTP SMS to complete registration

Watch the video to see how you can access your retirement funds online.

Hands on a laptop keyboard
Self-Service for retirement fund intermediaries and employersSelf-Service portal for participating retirement fund employers and intermediaries.
Want to know more?We answer some frequently asked questions below.
    • Click on the REGISTER button below.
    • Complete your personal details.
    • Tick all the applicable boxes to accept terms and conditions.
    • Create a username and password. Request an SMS code.
    • Insert the code received via SMS into the website and confirm cellphone.
  • If you experience any difficulty using our service, please contact the Old Mutual Support Centre.

    Monday - Friday
    08:00 - 17:00

    Within South Africa
    0860 60 6500

    Outside South Africa
    +27 21 503 1710

    Email secure services