Digital
Engagement
Digital engagement for employers and intermediaries
Empower your workforce with seamless digital access to their employee benefits through Old Mutual's innovative platforms. Our digital solutions enhance engagement and enable informed financial decision-making.
Old Mutual's digital channels for employees
  • Multi-channel access - WhatsApp, SMS, and dedicated call centre
  • Old Mutual Secure Services - Comprehensive online portal for managing retirement funds and other products
  • SuperFund on WhatsApp - User-friendly service for key transactions, document retrieval, and educational content
  • These tools are designed to keep employees informed and facilitate easy and effective retirement planning.

    Access our digital solutions for employers and intermediariesMy Corporate Services
    • Access to real-time information about your scheme or your portfolio of schemes
    • Detailed member information
    • Bill group and pay point details per scheme
    • Control reports
    • Claims status and payroll tracking
    • Form downloads and more
    • Submit and/or authorise a payroll
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    Bulk Downloads
    • Bulk download New Entrant Certificates
    • Access Member Benefit Statements in bulk
    • Bulk download Benefit Payment Letters for members who have exited
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    Website
  • Click on ‘Login’ at the top right corner of the www.oldmutual.co.za website
  • When you sign into Secure Services you will see a number of Websites that you have access to. Please ensure that you have access to “My Corporate Services” (some people have access to “My Corporate Business” which is a different website)
  • Should you not have access to My Corporate Services, please go to the bottom of the page and click on “Get access to more sites
  • Please click on Corporate
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    Self-Service portal for members of retirement fundsIntroducing our Self-Service portal for retirement fund members.
    Want to know more?

    We answer some frequently asked questions below.

      1. Click on ‘Login’ at the top right corner of the www.oldmutual.co.za website.
      2. When you sign into Secure Services you will see a number of Websites that you have access to. Please ensure that you have access to “My Corporate Services” (some people have access to “My Corporate Business” which is a different website)
      3. Should you not have access to My Corporate Services, please go to the bottom of the page and click on “Get access to more sites
      4. Please click on Corporate

      If you experience any difficulty using our service, please contact the Old Mutual Support Centre as follows:

      Monday - Friday
      08:00 - 17:00

      Within South Africa
      0860 60 6500

      Outside South Africa

      +27 21 503 1710

      Email us