Digital makes
all the difference
Enabling you to manage your
retirement savings easily.

Self-Service for retirement fund members

Welcome to the Self-Service Portal for retirement funds, where fund members can easily access fund information through advanced, integrated digital solutions. Our new platform, which is developed in a safe and secure environment, enables you to view your statement of benefits, track your retirement savings claims, update your beneficiaries and more.
Access our digital solutions

Take a look at our various digital touchpoints

  • Save 0860 933 333 as a contact on your phone
  • Open WhatsApp, go to the Old Mutual contact and send ‘Hi’ as a message
  • Select 4 to view your retirement savings
  • Or access the SuperFund retirement menu directly by sending ‘Retire’ as a message

  • WhatsApp screen
    Old Mutual (New) App
  • Visit the Apple App Store, Google Playstore (device dependant) or Huawei App Gallery
  • Search “Old Mutual (New)” in the search bar
  • Click ‘Install’ once you have found Old Mutual (New)
  • Register for a profile or login if you already have one (See the steps for the Old Mutual secure website registration)
  • Old Mutual App start screen
  • Click ‘Login’ at the top right corner of the website
  • If you already have a profile, select ‘My Portfolio’ and continue to engage with your Old Mutual products and services
  • No profile? Scroll down and click ‘Register for a service’
  • Fill in your details
  • Then select “login details"
  • You will receive an OTP SMS to complete registration
  • Hands on a laptop keyboard

    WhatsApp "how to" Video

    Watch our quick ‘how to’ video on accessing Old Mutual on WhatsApp for the first time.

    Self-Service for retirement fund intermediaries and employersSelf-Service portal for participating retirement fund employers and intermediaries.Want to know more?

    We answer some frequently asked questions below.

      • Click on the REGISTER button below.
      • Complete your personal details.
      • Tick all the applicable boxes to accept terms and conditions.
      • Create a username and password. Request an SMS code.
      • Insert the code received via SMS into the website and confirm cellphone.

      If you experience any difficulty using our service, please contact the Old Mutual Support Centre.

      Monday - Friday
      08:00 - 17:00

      Within South Africa
      0860 60 6500

      Outside South Africa
      +27 21 503 1710

      Email secure services