Self-Service for retirement fund members
Welcome to the Self-Service Portal for retirement funds, where fund members can easily access fund information through advanced, integrated digital solutions. Our new platform, which is developed in a safe and secure environment, enables you to view your statement of benefits, track your retirement savings claims, update your beneficiaries and more.
Take a look at our various digital touchpoints
- Save 082 754 8146 as a contact on your phone
- Open WhatsApp, go to the Old Mutual SuperFund contact and send ‘Hi’ as a message
- Follow the prompts on screen and choose your option
- Or scan the QR code in the image
- Save 0860 933 333 as a contact on your phone
- Open WhatsApp, go to the Old Mutual contact and send ‘Retire’ as a message
- Follow the messages on screen and choose your option
- Or scan the QR code in the image
2.jpg "Old Mutual WhatsApp QR Code")
With Old Mutual Secure Services, you can manage your beneficiaries, download statements and access member educational content.
.jpg "Corporate servicing website")
Download our app and view your Old Mutual solutions in one place.
- Visit the Apple App Store, Google Playstore (device dependent) or Huawei App Gallery
- Search “Old Mutual” in the search bar
- Click ‘Install’ once you have found Old Mutual
- Register for a profile or login if you already have one
We answer some frequently asked questions below.
- Register using this link.
- Complete your personal details.
- Tick all the applicable boxes to accept the terms and conditions.
- Create a username and password. Request an SMS code.
- Insert the code you received via SMS on the website, then confirm it on your cellphone.
If you experience any difficulty using our service, please contact the Old Mutual SuperFund Support Centre.
Monday - Friday
08:00 - 17:00
Within South Africa
0860 20 30 40
Outside South Africa
+27 21 503 1965
Email secure services