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Comprehensive, third party, fire and theft or third party only car insurance. Premium based on risk profile.
Old Mutual Insure is committed to protecting your privacy and ensuring that your personal information is processed for lawful purposes in a fair, secure and responsible manner. This Privacy Notice explains how we obtain, use and disclose your personal information, as required by applicable legislation.
Please ensure that you view this privacy notice from time to time as its contents are subject to periodic review and update.
If you have any queries or concerns, require additional information about Old Mutual Insure's privacy practices or if you feel we have not adhered to this privacy notice, please email us or call us at 0860 225 563.
This notice sets out:
Old Mutual Insure, OM Insure or “we” refers to -Old Mutual Insure Ltd and its subsidiaries. Old Mutual Insure is an Authorised Financial Services Provider.
Old Mutual Insure Postal Address:
PO Box 1120
Old Mutual Insure Physical Address:
75 Helen Joseph Street
We will only collect and share information for the purposes described in this notice, or as otherwise communicated to you. We collect information directly from you where possible when you purchase a product or service from us directly or when you contact us directly for queries and other information.
Due to the nature of our business we are also required to collect from and share information about you with certain external parties to ensure that we meet our obligations as a licensed financial services provider. These external parties include:
We may also share information about you with the external parties listed above for the following purposes:
Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information.
We collect and process your personal information mainly to provide you with access to our services and products, to help us improve our offerings to you and for certain other purposes as listed below. We will use your personal information only for the purposes agreed with you, including:
With your consent we would like to use your information to keep you informed about other financial products and services offered across the Old Mutual Group which may be of particular interest to you. If you do not want to receive any further communications of this nature please let us know by contacting us in any of the following ways:
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We review our security controls and related processes on an ongoing basis to protect the confidentiality, integrity and availability of your personal information. When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that your personal information is kept secure. We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with a similar level of protection as afforded to you by us.
You have the right to request details of any personal information we hold about you. To do this, simply view our Promotion of Access to Information (PAIA Manual) which contains details about the procedure you must follow in order to request access to information held by us.
Please note that any such access request may be subject to a payment of a legally allowable fee, depending on the nature of the information to which you require access. To ensure that we can continue providing you with timeous communication and service, please remember to let us know if your information changes at any time. You have the right to ask us to update, correct or delete your personal information. You may do this by contacting our contact centre at 0860 225 563 or by contacting your broker. We will take all reasonable steps to verify your identity before providing any access to information held by us or making any changes to your personal information.
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