The time is now to connect with what matters
Did you know you can access your tax certificates without having to call our call centre? You can download your tax certificate by logging in to Secure Services (register here or log in here) or through the Old Mutual App. You can also send a request via Whatsapp. Simply add 0860 933 333 to your Whatsapp and saying "hi". Follow the prompts once you receive a response.
Don't have the Old Mutual app? Download it from your app store.
Talk to us. We want to hear from you.
- As a customer, you can access your Old Mutual Money Account and Old Mutual Rewards.
- Register for Old Mutual Rewards, view information and interact with Old Mutual Rewards
- Transact on your money account
- Request a call me back for other products and services
- View and download policy documents, annual statements and tax certificates
- Rewards: Financial education courses, view and redeem your Old Mutual Rewards points
- Manage beneficiaries
- Change and manage personal, banking and payment details
- View inactive contracts
- Purchase a range of our products
- Switch between funds on investment products
- Give feedback and request a call me back
- View your Old Mutual Insure products including Allsure, Motorsure, Prosure and more.
Not digitally savvy? That's ok, we have an interactive voice response (IVR) service that can be accessed telephonically - no registration required. With the IVR option you can access the value of your policy or fund as at today's date.
How it works
Before you begin you will need a list of contract or policy numbers. After dialing 0860 70 00 00 you will be prompted to make certain selections and key in your contract/policy number as well as your date of birth. The voice prompt will provide you with your most updated investment or policy values
Spending your Old Mutual Rewards points is so much easier with the Old Mutual App. You can now conveniently spend your Old Mutual Rewards points from your mobile phone and:
- Make a purchase in-store at an Old Mutual Rewards partner
- Buy vouchers to redeem at an Old Mutual Rewards partner
- Purchase airtime and data bundles
- Invest your points towards qualifying Old Mutual products, including the Old Mutual Money Account.
- Donate to a charity