EasiPlus is an online funeral plan suitable for immediate and extended family
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You are only allowed to cover up to 15 members.
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Please note: if you would like to add more than 7 children (biological, step children or legally adopted), any children aged 21 and older but younger than 26 who are full-time students, or any disabled children, please use the CALL ME BACK option at the top of the page.
- Provides a lump sum payout to use for funeral expenses
- We aim to pay within 48 hours of receiving all documentation for a valid claim
- Get immediate cover for accidental death, provided your application has been accepted
- You can miss up to 6 premiums during times of financial difficulties
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With the death of a loved one comes the responsibility of dealing with the funeral. We try make the claims process as quick and easy as possible. Here are a number of ways to submit a death and funeral claim:
We understand that at a time like this, you need all the support possible to make it easy for a valid claim to be processed as quickly as possible. We’ve put together a step by step guide on how to best submit a life insurance or funeral insurance claim.
Web
Submit a Funeral and Life insurance claim online.
WhatsApp
Save 0860 933 333 as a contact on your phone
Open WhatsApp, go to the Old Mutual contact and send ‘Hi’ as a message
Select option 1 on the menu to begin the process of submitting a death and funeral claim
USSD
Dial *120*6672” for free to begin the process of submitting a funeral claim
Select option 1 on the menu to submit your funeral claim and follow the prompts.
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Once we have received all the required documentation for a valid claim and approve the claim, we aim to pay:
- Final expenses death benefits within 48 hours
- All other death claims within 15 working days
Forms
- Death Cover: Death benefit claim form | Beneficiary claims form | Death claim form - certificate of medical attendant | Death claim form - declaration by police
- Funeral cover: Funeral claim form
- Terminal Illness: Terminal illness claim form
Submit all your claims forms by emailing us
Telephone: 0860 60 7000
Submitting a claim using email
- You stop paying your premiums, and do not qualify for, or have completely used your Premium Holiday
- You cancel the policy
- You, the policyholder, passes away
- The minimum entry age of the policyholder is 16 and the maximum entry age is 65.
- The maximum entry age for dependent children is 20 (25 if they are full time students) when you apply.
- The maximum entry age for parents, in-laws and extended family members is 84.
You can miss up to six premiums without the plan being cancelled. You can miss these premiums by taking either or both an automatic premium holiday and a requested premium holiday in any combination as long as in total you do not miss more than six.
Automatic premium holiday
If you miss a premium, to ensure that your plan is not cancelled and if you have not used up your premium holidays, we will give you an automatic premium holiday. You qualify for an automatic premium holiday after we have received your first premium. For the first six years of your plan, you can miss one premium per year this way. After the sixth year, you will not receive any additional automatic premium holidays but you do not lose the ones you have not taken. If you did not want to use your automatic premium holiday and want to make up the missed premium, you must contact us to make arrangements to pay it.
Requested premium holiday
You qualify for the requested premium holiday once we have received at least six premiums from you. You must contact us to arrange your requested premium holiday at least one month before you want to miss the first premium.
Your cover will stop when any of the below occurs - whichever happens first.
All the insured persons pass away or are no longer eligible for cover under the family benefit
You can cancel the plan within 31 days of receiving your policy contract if you have not claimed and we have not paid any benefits. All premiums already received before you cancelled will be refunded. We will not refund the premiums we have already received if you cancel the plan after the first 31 days.
Please note that if you would like to add many dependent children or any adult children you will need to purchase this product telephonically. Simply click on the CALL ME BACK option at the top of the page.
Yes, your premiums will increase on 1 July every year, but your cover will not increase. You can choose not to increase your premiums in any year, but your current cover will reduce by the same proportion the premium should have increased. Let us know before 1 July of that year if you choose not to increase your premiums.
Note: If the application date is less that six months from the increase date, the increase will only take place on 1 July the following year.
Read our terms and conditions here.
Visit our funeral policies page to find more general funeral cover information and FAQs such as: what is funeral cover, life insurance vs funeral cover, and more.
These quick reads will help you learn more about funeral cover so that you can make the choices that are right for you.
*The R39 per month is for someone up to age 19 buying individual cover for R10 000.