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How to claim
Follow one of the below options to register a claim.
- Non Motor Claims
- Motor Claims
- Agriculture Motor Claims
- Agriculture Non-Motor Claims
- Windscreen Claims
- Agri Windscreen Claims
- Engineering/Marine/Corporate Claims
- Commercial Non-Motor Fast Track Claims
- Personal Non-Motor Fast Track Claims
- Travel Insurance Claims
- Non Motor Liability Claims
- Agriculture Non Motor Liability Claims
Old Mutual Insure Claim Forms
Accidents happen. It's so important to have reliable insurance and you can definitely expect that when you are insured with Old Mutual Insure.
- When you contact Old Mutual Insure, the call centre, operational department or branch has the responsibility to solve the complaint.
- If the complaint cannot be solved within the operational department or branch, it can be escalated to the Relationship Manager or Manager at the operational department or branch.
- Should the complaint still not be satisfactorily resolved, you may refer the matter to the Complaints Management team.
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If you have a compliment you can email us or you can call us on 0860 63 43 57.
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Old Mutual Insure has approved Motor Body Repairers (MBR’S) located around the country.
Access to 24/7 emergency services, claims registration and more.
Our policyholders can access emergency assist services 24/7/365, register claims anytime, track claims progress and more.
In October 2018 we took the first step on a magical journey to connect with our customers through empathy, care, and small acts of kindness.
We launched our Magical Moments programme to support customers during traumatic and life-changing events - to date, we had the privilege to create over 2 000 Magical Moments.
